I . Welcome and Opening Remarks V . Rakowski called the meeting to order at 9:39 AM
II . Pledge of Allegiance
Board of Directors Meeting Unapproved January 18 , 2025
III . Establish Quorum / Roll Call by Secretary Present : Victoria Rakowski , President ; William Bennett , Vice President ; Daniel Blanton , Treasurer ; David Weber , Secretary ; Robert Delecki , Cameron Geralds , Lindsay Miller , Nicholas Schulz , Ross Trim Sr ., Brian Rogers , General Manager , and Julie Olds , Board Coordinator .
IV . Executive Session Review
• Member Issues
• Board Master Goals
V . Approval of Meeting Agenda
Motion by R . Trim , supported by W . Bennett . to approve January 18,2025 , Agenda . Motion Approved 9- 0 .
VI . Consent Agenda 1 . Approval of December 20 , 2024 , and December
26 , 2024 , Board Meeting Minutes 2 . CCR Incident Occurrence Event Log December
2024 3 . 2025 Event Calendar 4 . 2025 Board Calendar 5 . Semi-Annual Update – Winter 2024
Motion by D . Weber , supported by W . Bennett to approve the Consent Agenda . Motion Approved 9-0 .
VII . Operations / General Manager ’ s Report B . Rogers submitted his Operations Executive Summary : Most , if not all , of this report has already been published through the Membership Minute blog .
A . PULSE SURVEY RESULTS – CCR conducts pulse surveys to 50 % of the participants who utilize an amenity or service daily . These emailed surveys help us understand , in nearly real-time , what our Members are thinking of that specific amenity . These results are broken down into Promoters ( happy with the service ), Passives ( okay with the service ), and Detractors ( unhappy with the service ). The results are utilized to create a Net Promotor Score ( NPS ), and we can also look at percentages of those that are satisfied ( score 7 – 10 ) with service vs those that are not . Since January 1 through December 31 , we have received the following results :
B . MUSEUM PROJECT UPDATE FROM DECEMBER 23 – The contractor is continuing to make progress . The rough-in of the exterior studs is completed . The roof is dried-in and shingles should be going on right after Christmas . Our team has completed the ordering of the new furniture for the upstairs room that is being added to the suite .
As a reminder , the contractor has placed caution tape and barriers to keep everyone from entering the area . Please do not go around these barriers . The end parking location of the overnight rooms has been coned-off to allow the contractor to park equipment . Please refrain from parking in this area .
Should you have any questions , please don ’ t hesitate to contact Rick Krucker , Property and Maintenance Manager , or myself .
C . MONTMORENCY TOWNSHIP WINTER TAX BILLS - The Montmorency Township winter tax bills have been mailed out . If you are still waiting to receive these bills by the beginning of January , please get in touch with the Montmorency Township office . The office phone number is ( 989 ) 742 – 3619 . When Members move to a new home , they often forget to contact the Montmorency Township Treasurer to let her know their address has changed . Members should always change their mailing address with CCR and the Montmorency Township Treasurer . CCR offers many accessible avenues to change your personal information . You may contact us by phone or email or log in to the website and change your information electronically .
D . LOOKING FOR MEMBERS FOR CONSULTATION AND BIDS - CCR always looks for Members to give advice ( consultation ) or bid on projects around the club . Do you have a company that does excavating , plumbing , electrical , roofing , etc .? Do you have a career as an auto salesman or lawn equipment sales ? Do you work within any of the trades ? We ’ d like to know how our members can help CCR in the future with their skills .
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